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21 Aug '16

Odds and Ends

Returns:
We’re proud of the high-quality products we sell. If, however, you’re not completely satisfied with your purchase, simply return the unused item after you have contacted us for instructions (unless there’s a product defect, you’ll be responsible for the return shipping charges). Once the returned item is inspected, a refund will be issued.

Privacy:
We never sell or distribute your contact information. We ask for both your email address and phone number with your order in the event there is a question about the shipping address, etc.

Security:
We’re serious about security, and so is Shopify, our online store host. Shopify is certified Level 1 PCI DSS compliant, and they currently host more than 500,000 active stores producing $20,000,000,000 in sales. Shopify uses 256-bit SSL certificates to keep your shopping cart and payment details secure.

We enjoy hearing from you:
Your calls and emails to us are answered promptly, weekends and holidays included. If you call and get voicemail, please always leave a message, otherwise we’re likely to dismiss the call as spam or a misdial. We welcome your comments and suggestions about our products, website content, and so on.