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21 Aug '16

Odds and Ends

We’re proud of the high-quality products we sell. If, however, you’re not completely satisfied with your purchase, simply return the unused item after you have contacted us for instructions (unless there’s a product defect, you’ll be responsible for the return shipping charges). Once the returned item is inspected, a refund will be promptly issued.

We never sell or distribute your contact information. We ask for both your email address and phone number with your order in the event there is a question about the shipping address, etc.

We’re serious about security, and so is Shopify, our online store host. Shopify is certified Level 1 PCI DSS compliant, and their platform powers more than 1,000,000 businesses worldwide. Shopify uses 256-bit SSL certificates to keep your shopping cart and payment details secure.

We enjoy hearing from you:
Your calls and emails to us are answered promptly, weekends and holidays included. If you call and get voicemail, please always leave a message, otherwise we’re likely to dismiss the call as spam or a misdial. We welcome your comments and suggestions about our products, website content, and so on.